Question: We have a HP laserjet 4100 mfp that when we try to send
Best answers:
Make sure that you have all these settings correct on the device:
IP address
Subnet mask
Gateway
DNS server(s)
SMTP server
If any of the above is wrong, email will fail.
Additionally, it may fail for one of the following reasons:
Authentication required to send email- if this is the cause you will need to configure the device to login with a username and password.
Relay blocking -if this is the cause you will need to configure the server to allow relays from the device.
Certificates required-if this is the case, you will need to set up a certificate for the device.
email, comes back and says "email gateway is not configured."
Can someone help me in setting this up?
Can someone help me in setting this up?
Best answers:
Make sure that you have all these settings correct on the device:
IP address
Subnet mask
Gateway
DNS server(s)
SMTP server
If any of the above is wrong, email will fail.
Additionally, it may fail for one of the following reasons:
Authentication required to send email- if this is the cause you will need to configure the device to login with a username and password.
Relay blocking -if this is the cause you will need to configure the server to allow relays from the device.
Certificates required-if this is the case, you will need to set up a certificate for the device.
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i just had a look at there online manual (it is crap) but here we go.
Use the following procedure to find and configure your SMTP and LDAP gateways:
Select Find Send Gateways, in the I/O menu.
If the search is successful, the addresses are set automatically. If it does not find either gateway, or another gateway address is preferred, enter them manually.
Step 14: Set the e-mail gateway addresses manually
Use the following procedure to set the e-mail gateway address manually:
Select SMTP Gateway, in the I/O menu and enter the gateway address.
(forget about this for now, no need to complicate the situation) Select LDAP Gateway, in the I/O menu and enter the gateway address.
Select Test Send Gateways to check the addresses have been configured correctly.
also
http://h20000.www2.hp.com/bc/docs/support/SupportManual/bpl10769/bpl10769.pdf
Domino shouldnt make any differance as it is just sending via SMTP so as long as outlook works so should the HP.
Use the following procedure to find and configure your SMTP and LDAP gateways:
Select Find Send Gateways, in the I/O menu.
If the search is successful, the addresses are set automatically. If it does not find either gateway, or another gateway address is preferred, enter them manually.
Step 14: Set the e-mail gateway addresses manually
Use the following procedure to set the e-mail gateway address manually:
Select SMTP Gateway, in the I/O menu and enter the gateway address.
(forget about this for now, no need to complicate the situation) Select LDAP Gateway, in the I/O menu and enter the gateway address.
Select Test Send Gateways to check the addresses have been configured correctly.
also
http://h20000.www2.hp.com/bc/docs/support/SupportManual/bpl10769/bpl10769.pdf
Domino shouldnt make any differance as it is just sending via SMTP so as long as outlook works so should the HP.
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